At Overland Express, we have been sending parcels for over thirty years. We only partner with reputable and reliable parcel courier companies such as DHL, FedEx, UPS, Parcel Force and DPD which allows us to provide you with savings of up to 60% on all of your domestic and international parcel deliveries.
When sending a parcel, we make it as simple as possible for you. With our Send a Parcel Tool, we compare the prices for you, offering you the lowest rates for domestic and International parcel delivery.
A cardboard box must be used for the outer packaging due to COVID-19 handling restrictions.
When sending a parcel, we make it as simple as possible for you. With our Send a Parcel Tool, we compare the prices for you, offering you the lowest rates for domestic and international parcel delivery.
Whether you choose express delivery or economy delivery, we have a large choice to suit your requirements and budget, from shipping documents to sending gifts and samples.
If sending alloy wheels (or tyres) you must use our send wheels page. For perfumes, please use our send perfume page or for paint, use our send paint page. This is to prevent prohibited items being sent through the wrong service.
During the booking process, you will be required to provide information such as the collection and delivery addresses of where the parcel is being sent from and delivered to, along with a description of what is being sent in the parcel and its value. Furthermore, we need to know the senders email address (for the parcel label) and telephone number (in case the driver has difficulty locating the collection address). For the recipient, the email address is optional, however, we strongly advise that you obtain their telephone number as with international parcel deliveries, the driver is unlikely to call a UK phone number if the delivery address cannot be located. If you do not have the recipients telephone number, you may enter your number, but please take the prior information into consideration before doing so.
UK Parcel Delivery
We offer deliveries to the United Kingdom from providers such DHL, Parcel Force and UPS. All of our UK delivery services are generally next working day with options available for pre-1200 timed deliveries and Saturday deliveries. When sending a parcel with DHL, it will be collected directly from you. Parcel Force and UPS deliveries can either be collected directly from you, or for convenience you may drop your parcel at the Post Office (Parcel Force) or a Parcel Shop (UPS).
European Parcel Delivery
Deliveries to Europe are serviced by DHL, Parcel Force and UPS, however, we do not offer timed deliveries for Europe. Shipping times can very from as fast as next working day to several days depending on destination and the courier service used.
International Parcel Delivery
DHL and UPS are our chosen partners for deliveries outside of Europe, again we do not offer timed deliveries, transit times are as soon as the next working day.
Send a Parcel to the United Kingdom from Abroad
We can also facilitate the shipment of goods from over 220 countries back to the United Kingdom, however, as anything sent to the United Kingdom from overseas will be classed as an import, and as such, will most likely attract import duty, which must be paid before the courier will attempt delivery. We are unable to provide any help, assistance or estimated costs for customs charges.
Any parcel sent outside of the United Kingdom (excluding documents) are classed as an export and customs paperwork (Commercial Invoice) is required, this also includes Europe since Brexit. This important document is automatically produced by us based upon the information that you provide during the booking process.
You will receive the Commercial Invoice document along with the parcel label once checkout is completed. This document must be printed once and all three pages must be signed and placed into an envelope marked 'Commercial Invoice'. This envelope must not be sealed. The envelope must affixed to the exterior of one of the parcels in the consignment.
It should be noted that the recipient of any goods shipped outside of the United Kingdom are likely to have to pay import duty upon arrival of the goods. You should advise any recipient of potential customs charges prior to sending your parcel overseas as returned parcels are subject to a return delivery charge.
By default, your parcel is automatically covered up to £50.00 (exclusions apply) with the option of purchasing enhanced parcel insurance up to £20,000.00 for just 2.00% of the declared value of the goods (exclusions apply). It should be noted that you can only insure parcels using the enhanced parcel insurance where there has been a demonstratable sale of goods between the sender and recipient. Full Terms and Conditions for parcel insurance can be found during the booking process.
Parcel Packaging Information
When sending any parcel, insured or not, you should also spend a little time correctly packaging your items prior to shipping. Fragile items should be wrapped in bubble wrap and placed into a sturdy box or placed into a box with packing peanuts. Either way, the item should not be allowed to freely move within this first box.
This first box should then be placed into a larger second box, which then should be tightly packed with bubble wrap, packing peanuts or similar.
Before sealing the box, it is worthwhile printing off a second copy of the parcel label and place this label into the second box so that in the event of the original label becoming damaged or detached, the parcel can be traced by the courier provider.
Once you have securely packaged your parcel, simply attach your parcel label and commercial invoice (if applicable). Your parcel is now ready to be sent!
Don't just take our word for it, see what other people are saying about us on Trustpilot.
Stuart and Tim provide excellent customer service, they are always helpful and find solutions to our requirements.
My pickup driver is always very polite and friendly. Never had an issue with delivery yet, Highly recommended.
Really Helpful. Easy to work with and always great service. Been using Overland Express for over a year.
We are able to offer lower process than the courier providers themselves due to our bulk buying power, further to that these providers don't want to have the hassle of dealing with individuals - That's how we can offer significantly lower prices.
We've tried to make it as easy as possible to book a parcel delivery with Overland Express by keeping the number of pages down to an absolute minimum that you are required to click-through to complete the parcel delivery booking.
We are sorry to disappoint, but you will not find any budget parcel delivery services here. However, the premium highly rated services from the likes of DHL and UPS can be found here that have prices very close to the budget services that we always avoid.
Use the tracking reference number that we provide at the time of booking to ascertain the whereabouts of your parcel at any given time, from collection to delivery, major updates are always shown on our courier partners tracking pages.
We have secured specialist insurance cover for most items (glass, perfume, paint and liquids etc. excluded) up to the value of £20,000.00 which can be purchased for just 2.00% of the items stated value.
Use the live chat function on our web-site if you need to quickly speak with one of our customer support team, it's a direct communication channel which does not use artificial intelligence to attempt to dissuade you from talking to us.