At Overland Express, we have been sending parcels for over thirty years. We only partner with reputable and reliable parcel courier companies such as DHL, FedEx, UPS, Parcel Force and DPD which allows us to provide you with savings of up to 60% on all of your domestic and international parcel deliveries.
When sending a parcel, we make it as simple as possible for you. With our Send a Parcel Tool, we compare the prices for you, offering you the lowest rates for domestic and International parcel delivery.
A cardboard box must be used for the outer packaging due to COVID-19 handling restrictions.
When sending a parcel, we make it as simple as possible for you. With our Send a Parcel Tool, we compare the prices for you, offering you the lowest rates for domestic and international parcel delivery.
Whether you choose express delivery or economy delivery, we have a large choice to suit your requirements and budget, from shipping documents to sending gifts and samples.
If sending alloy wheels (or tyres) you must use our send wheels page. For perfumes, please use our send perfume page or for paint, use our send paint page. This is to prevent prohibited items being sent through the wrong service.
Required Information
During the booking process, you will be required to provide information such as the collection and delivery addresses of where the parcel is being sent from and delivered to, along with a description of what is being sent in the parcel and its value. Furthermore, we need to know the senders email address (for the parcel label) and telephone number (in case the driver has difficulty locating the collection address). For the recipient, the email address is optional, however, we strongly advise that you obtain their telephone number as with international parcel deliveries, the driver is unlikely to call a UK phone number if the delivery address cannot be located. If you do not have the recipients telephone number, you may enter your number, but please take the prior information into consideration before doing so.
UK Parcel Delivery
We offer deliveries to the United Kingdom from providers such DHL, Parcel Force and UPS. All of our UK delivery services are generally next working day with options available for pre-1200 timed deliveries and Saturday deliveries. When sending a parcel with DHL, it will be collected directly from you. Parcel Force and UPS deliveries can either be collected directly from you, or for convenience you may drop your parcel at the Post Office (Parcel Force) or a Parcel Shop (UPS).
European Parcel Delivery
Deliveries to Europe are serviced by DHL, Parcel Force and UPS, however, we do not offer timed deliveries for Europe. Shipping times can very from as fast as next working day to several days depending on destination and the courier service used.
International Parcel Delivery
DHL and UPS are our chosen partners for deliveries outside of Europe, again we do not offer timed deliveries, transit times are as soon as the next working day.
Send a Parcel to the United Kingdom from Abroad
We can also facilitate the shipment of goods from over 220 countries back to the United Kingdom, however, as anything sent to the United Kingdom from overseas will be classed as an import, and as such, will most likely attract import duty, which must be paid before the courier will attempt delivery. We are unable to provide any help, assistance or estimated costs for customs charges.
Customs Documentation
Any parcel sent outside of the United Kingdom (excluding documents) are classed as an export and customs paperwork (Commercial Invoice) is required, this also includes Europe since Brexit. This important document is automatically produced by us based upon the information that you provide during the booking process.
You will receive the Commercial Invoice document along with the parcel label once checkout is completed. This document must be printed once and all three pages must be signed and placed into an envelope marked 'Commercial Invoice'. This envelope must not be sealed. The envelope must affixed to the exterior of one of the parcels in the consignment.
It should be noted that the recipient of any goods shipped outside of the United Kingdom are likely to have to pay import duty upon arrival of the goods. You should advise any recipient of potential customs charges prior to sending your parcel overseas as returned parcels are subject to a return delivery charge.
Parcel Insurance
By default, your parcel is automatically covered up to £50.00 (exclusions apply) with the option of purchasing enhanced parcel insurance up to £20,000.00 for just 2.00% of the declared value of the goods (exclusions apply). It should be noted that you can only insure parcels using the enhanced parcel insurance where there has been a demonstratable sale of goods between the sender and recipient. Full Terms and Conditions for parcel insurance can be found during the booking process.
Parcel Packaging Information
When sending any parcel, insured or not, you should also spend a little time correctly packaging your items prior to shipping. Fragile items should be wrapped in bubble wrap and placed into a sturdy box or placed into a box with packing peanuts. Either way, the item should not be allowed to freely move within this first box.
This first box should then be placed into a larger second box, which then should be tightly packed with bubble wrap, packing peanuts or similar.
Before sealing the box, it is worthwhile printing off a second copy of the parcel label and place this label into the second box so that in the event of the original label becoming damaged or detached, the parcel can be traced by the courier provider.
Once you have securely packaged your parcel, simply attach your parcel label and commercial invoice (if applicable). Your parcel is now ready to be sent!
Don't just take our word for it, see what other people are saying about us on Trustpilot.
Fantastic company! Delivered my parcel to the Netherlands which contained liquids and Christmas gifts with no hassle. Great customer service, replied immediately to my emails and very lovely to speak to on the phone. My parcel was collected promptly and delivered within 2 days.
Nicola
Efficient and effective company who have been a pleasure to deal with. Sending parcels is very straight forward and they have a good range of delivery carrier choices. Helpful staff if needed are at the end of an email.
Nick Hart
Shipping tyres is a nightmare, especially when trying to accurately measure them. Overland Express just ask you the size of wheel it goes on. Great value and simple to go through the ordering process. Will definitely use them again and not just for tyres.
Gary Middleton
That's correct, we won't be beaten on price for the like-for-like service on offer. We recommend that you read the small print of our competitors, as some offer inferior services that are dressed up as premium services.
It should take no longer than five minutes to complete an entire parcel delivery booking through our online system, with just three pages to visit until the checkout is reached. Simple and efficient with no upselling.
Our UPS and Parcel Force courier services both allow parcels to be collected from an address of your choice, up to 7 days in advance. Not going to be in? No problem, just leave your parcel at your local Post Office branch or UPS shop.
All parcel delivery services offered by Overland Express are provided with free tracking services, you can use our website or our courier partner's site to obtain up to date information as to the whereabouts of your parcel.
Parcels that contain Paint and liquid based products can be notoriously difficult to ship due to the nature of them, we have several specialist services that can be used to ship these items in limited quantities by road.
Our United Kingdom based customer support team can be contacted (during working hours) by either telephone, email or live chat which can be found on this web-site. We are one of the only courier companies to offer telephone support.