Some of our competitors supply budget services at a fraction of the cost cheaper than our premium services, budget services can take up to 5 days to deliver vs overnight for our services, which means your customers are more likely to return, all for the sake of a couple of pounds.
The only information that we require to provide a quotation are the sender's and recipient's postcode along with the dimensions of the parcel. We don't ask for your email address at this early stage as we have no intention of sending follow up emails should you leave before completing the booking.
UPS, DHL, DPD, Parcel Force, APC, FedEx to name but a few courier providers that we have a working relationship with. These providers do fluctuate depending on what offers they can provide us with and the level of satisfaction that our customers have received from these parcel delivery companies.
The whereabouts of your parcel delivery can be instantly tracked by entering the tracking number into our courier partners web-site (links can be found on this site). The status is usually updated at every significant stage, which will allow you clearly see when the parcel has reached its final destination.
High value items are always risky to send by courier, some providers will not even accept such items let alone insure them. We offer both, we can ship expensive items worldwide and provide insurance up to £20,000.00 (exclusions apply) for just 2.00% of the items declared value.
Our UK call centre based customer support team are available to take your telephone call or answer your email questions on working days between 0830hrs and 1730hrs UK time. We also have a live chat facility on this web-site which is available at the same times as the call centre.