Against the backdrop of the global COVID-19 outbreak, we, along with our courier partners are continuously adapting our business to mitigate potential impacts. The safety of our employees and customers is paramount, therefore in line with government guidance, Overland Express in the UK is moving to home working for employees where possible.
It is business as usual across all of our departments, however, as we migrate to new ways of working, there may be a short delay in answering your call and we ask for your patience at this time.
All of our courier partners are stipulating that cardboard boxes must be used for the outer packaging due to COVID-19 handling restrictions.
APC Overnight COVID-19 updates can be viewed here.
ParcelForce Worldwide COVID-19 updates can be seen by following this link.
COVID-19 Updates from UPS can be viewed by following this link.
DPD have provided a link to a dedicated COVID-19 page which can be viewed here.
The COVID-19 update page for FedEx can be seen by following this link.
Due to the unique circumstances that we all find ourselves in, it should expected that there will be unforeseen delays in certain areas. Overland Express, along with our courier partners are working diligently to ensure that your parcels are collected and delivered on the specified dates, however, please treat these timeframes as a guideline rather than a guarantee. For the vast majority of deliveries there will be no noticeable impact.
This page will be updated when any new, significant information is made available to us. We thank you for your understanding.
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