At Overland Express, we have been sending parcels for over thirty years. We only partner with reputable and reliable parcel courier companies such as DHL, FedEx, UPS, Parcel Force and DPD which allows us to provide you with savings of up to 60% on all of your domestic and international parcel deliveries.
When sending a parcel, we make it as simple as possible for you. With our Send a Parcel Tool, we compare the prices for you, offering you the lowest rates for domestic and International parcel delivery.
A cardboard box must be used for the outer packaging due to COVID-19 handling restrictions.
When sending a parcel, we make it as simple as possible for you. With our Send a Parcel Tool, we compare the prices for you, offering you the lowest rates for domestic and international parcel delivery.
Whether you choose express delivery or economy delivery, we have a large choice to suit your requirements and budget, from shipping documents to sending gifts and samples.
If sending alloy wheels (or tyres) you must use our send wheels page. For perfumes, please use our send perfume page or for paint, use our send paint page. This is to prevent prohibited items being sent through the wrong service.
Required Information
During the booking process, you will be required to provide information such as the collection and delivery addresses of where the parcel is being sent from and delivered to, along with a description of what is being sent in the parcel and its value. Furthermore, we need to know the senders email address (for the parcel label) and telephone number (in case the driver has difficulty locating the collection address). For the recipient, the email address is optional, however, we strongly advise that you obtain their telephone number as with international parcel deliveries, the driver is unlikely to call a UK phone number if the delivery address cannot be located. If you do not have the recipients telephone number, you may enter your number, but please take the prior information into consideration before doing so.
UK Parcel Delivery
We offer deliveries to the United Kingdom from providers such DHL, Parcel Force and UPS. All of our UK delivery services are generally next working day with options available for pre-1200 timed deliveries and Saturday deliveries. When sending a parcel with DHL, it will be collected directly from you. Parcel Force and UPS deliveries can either be collected directly from you, or for convenience you may drop your parcel at the Post Office (Parcel Force) or a Parcel Shop (UPS).
European Parcel Delivery
Deliveries to Europe are serviced by DHL, Parcel Force and UPS, however, we do not offer timed deliveries for Europe. Shipping times can very from as fast as next working day to several days depending on destination and the courier service used.
International Parcel Delivery
DHL and UPS are our chosen partners for deliveries outside of Europe, again we do not offer timed deliveries, transit times are as soon as the next working day.
Send a Parcel to the United Kingdom from Abroad
We can also facilitate the shipment of goods from over 220 countries back to the United Kingdom, however, as anything sent to the United Kingdom from overseas will be classed as an import, and as such, will most likely attract import duty, which must be paid before the courier will attempt delivery. We are unable to provide any help, assistance or estimated costs for customs charges.
Customs Documentation
Any parcel sent outside of the United Kingdom (excluding documents) are classed as an export and customs paperwork (Commercial Invoice) is required, this also includes Europe since Brexit. This important document is automatically produced by us based upon the information that you provide during the booking process.
You will receive the Commercial Invoice document along with the parcel label once checkout is completed. This document must be printed once and all three pages must be signed and placed into an envelope marked 'Commercial Invoice'. This envelope must not be sealed. The envelope must affixed to the exterior of one of the parcels in the consignment.
It should be noted that the recipient of any goods shipped outside of the United Kingdom are likely to have to pay import duty upon arrival of the goods. You should advise any recipient of potential customs charges prior to sending your parcel overseas as returned parcels are subject to a return delivery charge.
Parcel Insurance
By default, your parcel is automatically covered up to £50.00 (exclusions apply) with the option of purchasing enhanced parcel insurance up to £20,000.00 for just 2.00% of the declared value of the goods (exclusions apply). It should be noted that you can only insure parcels using the enhanced parcel insurance where there has been a demonstratable sale of goods between the sender and recipient. Full Terms and Conditions for parcel insurance can be found during the booking process.
Parcel Packaging Information
When sending any parcel, insured or not, you should also spend a little time correctly packaging your items prior to shipping. Fragile items should be wrapped in bubble wrap and placed into a sturdy box or placed into a box with packing peanuts. Either way, the item should not be allowed to freely move within this first box.
This first box should then be placed into a larger second box, which then should be tightly packed with bubble wrap, packing peanuts or similar.
Before sealing the box, it is worthwhile printing off a second copy of the parcel label and place this label into the second box so that in the event of the original label becoming damaged or detached, the parcel can be traced by the courier provider.
Once you have securely packaged your parcel, simply attach your parcel label and commercial invoice (if applicable). Your parcel is now ready to be sent!
Don't just take our word for it, see what other people are saying about us on Trustpilot.
Stuart and Tim provide excellent customer service, they are always helpful and find solutions to our requirements.
Luis Vargas
My pickup driver is always very polite and friendly. Never had an issue with delivery yet, Highly recommended.
Jes Abbott
Really Helpful. Easy to work with and always great service. Been using Overland Express for over a year.
Anthony
We believe that we offer the best prices for parcel shipping online. Don't be fooled by some of the prices offered by our competitors, as these will be sub-par budget services or lower standard services offered by premium brands.
It will literally take just a few minutes to complete a parcel delivery booking from start to finish. We've kept the number of pages that you are required to fill out to an absolute minimum with no sneaky upselling at the checkout.
When making a parcel delivery booking with Overland Express you will have a choice of either Express or Road, Express deliveries are usually dispatched by Air. Road services, whilst slower, are also significantly cheaper than Express.
All of the delivery services that are supplied by Overland Express regardless of the courier provider, can be tracked online, either by following the links on this site or going directly to the courier web-site and entering the tracking number.
At Overland Express we offer several specialist service for difficult to send items, which includes Paints, Perfumes, Liquids, Alloy Wheels, Tyres, Watches, Jewellery and expensive items such as Musical Instruments, computers and Cameras.
Our customer services telephone support line is open on working days only, between 0830hrs and 1730hrs UK time. Outside of these house, please use the email facility to contact us, we will reply to all messages as soon as possible.