ASDA George Returns


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Return Purchases to ASDA George
By visiting this page, it would appear that you need to return an online purchase to ASDA George.

Like most online retailers, retuning an online purchase to ASDA George is at the expense of the purchaser. It is always best practice to use an insured and tracked service to return unwanted or damaged purchases to ASDA George, as until it is clarified that the returns have arrived back with ASDA George, the liability for loss will remain with the purchaser.

ASDA George have several policies for returning goods:

100 Day Satisfaction Guarantee
If for any reason you are not satisfied with your George branded clothing or homeware item purchased, simply return it within 100 days with your proof of purchase for an exchange or refund.

*Excludes non-George branded items, watches, jewellery, hair accessories, part assembled flat pack furniture and mattresses. Your statutory rights are not affected.

UK Mainland stores only. Excludes franchises.

30 Day Satisfaction Guarantee
If for any reason you are not satisfied with your non-George branded item purchased, simply return it within 30 days with your proof of purchase for an exchange or refund.

Excludes watches, jewellery, hair accessories, part assembled flat pack furniture and mattresses. Your statutory rights are not affected.

UK Mainland stores only. Excludes franchises.

To return a damaged or unwanted item to ASDA George, follow these steps

Complete a Returns Note
This will be inside the parcel with your delivery. Misplaced? Sign in to your George.com account where you can print a new one.

Prepare your package
Make sure you include the returns note and place the sticky label on the outside of the package.

Book your courier collection and delivery
Use the parcel quote tool above to book your parcel return to ASDA George, the ADSA George retuns address is:

Asda & George Online
Returns Department
Clipper Logistics
Unit 1 Boughton
Boughton
Newark
NG22 9LD

Keep an eye out for your refund
You will receive confirmation via email. Refunds may take up to 5 business days to appear in your account depending on your bank.


FAQ

How do I return goods to ASDA George?
Visit our page and use our booking tool to return unwanted or broken purchases to ASDA George (all returns must be sent back at the buyers expense).

Can I return any unwanted purchased to ASDA George?
Some items cannot be returned for health and safety reasons, see ASDA George for full details, we do however, have a small selection listed on our site.

Do I need a returns note to send unwanted purchases back to ASDA George?
Yes, you will need a returns note, if you cannot find the original, you can obtain and print a new one from your ASDA George account.

Do I need to return unwanted purchases to ASDA George using a tracked and insured courier service?
Not necessarily, but you must consider that if the ASDA George returns become damaged or lost, you may not receive a refund for your returns to ASDA George.

Where do I send my ASDA George unwanted or broken purchases to?
The returns address for ASDA George can be found on our website, it is also available on the ASDA George website.

How long does it take for my returns to arrive back to ASDA George?
They are usually delivered to ASDA George the next working day, however, this does depend on the time of day that you book your returned item to ASDA George.

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