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Do not use this service to send hazardous products or wheels - See Specialist Areas below

Courier for Lost Property

Travelling for work or leisure can be stressful, with connecting trains to get to and the kids in tow it's easy to lose your luggage or personal items. At Overland Express, we offer a lost property collection and delivery service for those chaotic commutes where you forget to grab your hand luggage on your way to an important conference. We can return your lost property from anywhere in the world with our lost and found shipping service, so you can breathe easy and focus on your trip.

A cardboard box must be used for the outer packaging due to COVID-19 handling restrictions.

With our lost and found delivery service, you'll have your valuables back to you in no time. Whether it's your laptop, important documents, or personal suitcase there's no need to panic, our dedicated customer service team are on hand to assist you in the collection and delivery process.

Before booking collection and delivery of lost items, you'll need to contact the lost and found department at the appropriate location and determine if your luggage is there. If it's been handed to lost property, let them know you are the owner and ask them if they are willing to package the item for collection. Make sure you get the contact details of the person responsible for your belongings so we can arrange collection.

For a fast and reliable lost property courier service, choose Overland Express. Our quick and easy online booking system is designed to have your delivery arranged in a couple of clicks, and all of our lost luggage delivery services are fully tracked so you know where your items are at all times. Use our Quick Quote Tool today for instant access to our competitive prices and available delivery slots.

Please follow these steps to retrieve your lost items.

1. Contact the airport, train station, or hotel's lost and found department, where you believe that you lost the item.
2. Verify that you are the owner of the item.
3. Request the contact information for the person that the driver can contact, as well as any reference numbers that they need to quote to collect your item.
4. Ask if they are happy to package your item, as we cannot collect loose items.
5. Book your collection with Overland Express.

Use our 'Quick Quote' tool above for an immediate quote to send lost property home.

Collecting lost property from airports and stations

The most common locations for lost property are airports and train stations, so we have listed below the most popular ones within the UK, with contact details for their lost property office.

Location UK Number International
Heathrow Airport 0844 824 3115 +44 20 3761 1800
Gatwick Airport 01293 223 457 +44 1293 223 457
Luton airport 0330 223 0893 +44 330 223 0893
Stanstead Airport 0330 024 0099 +44 330 024 0099
East Midlands Airport 0808 164 0792 +44 808 164 0792
St Pancras Station 020 8090 9922 +44 20 8090 9922
Paddington Station 03457 11 41 41 +44 3457 11 41 41
London Victoria 03457 11 41 41 +44 3457 11 41 41
London Waterloo 0345 6000 650 +44 345 6000 650
London Bridge 0345 322 7021 +44 345 322 7021
Transport for London (TfL) 0343 222 1234 +44 343 222 1234
Kings Cross Station 0330 024 0215 +44 330 024 0215

Returning lost property from a Hotel

Collecting lost items from a Hotel is usually straightforward and most times can be collected from the concierge desk. Please make sure that the Hotel are happy to pack the item for you, prior to the courier arriving, as we cannot ship loose items.

Retrieve your luggage service

We can collect luggage from any Worldwide destination, such as Hotels, Airports, Theatre's and restaurants. Please provide a contact name at the collection address that the courier can liaise with on arrival. The item will also need to be packed before collection. To arrange a return of your items, please use our quick quote tool above.

For more information, see our FAQ section below.

Our Reviews on Trustpilot

Don't just take our word for it, see what other people are saying about us on Trustpilot.

Trustpilot 5 star rating 5 Star Rating on Trustpilot

Excellent service

Overland Express
Since starting my business, I have only used Overland Express delivery service. I highly recommend them as they are reliable, customer service is excellent where your enquiry is dealt swiftly and efficiently. Cannot fault them, outstanding and highly recommended.
Pleasure dealing with you Overland Express and continue to do so. 5 star and above.

Mubashar Arif

Trustpilot 5 star rating 5 Star Rating on Trustpilot

1st Class!!!

I had 4 car tyres collected from Southampton and delivered to Chesterfield by APC via Overland Express, they were delivered the day after they were collected all for £48. Brilliant service from this company would recommend and use again. Big thank you to Stuart in sales for all his help.

Graham Hall

Trustpilot 5 star rating 5 Star Rating on Trustpilot

Best of the Best!

Great company, would recommend, one of the best things about this company is their customer service skills which is in a class of its own compared to other courier companies (Name Redacted) I have used in the past...!!
Pleasure dealing with you guys, and keep up the good work :-)

Kevin C


Specialist Areas

If you are sending liquids, paints, perfumes or wheels, please press the tile below that best suits your requirements.

Why Choose Overland Express?

Value for Money

In this highly competitive market, we strive to keep our costs down by not embarking on expensive advertising campaigns, which in turn allows us to offer the lowest parcel delivery costs to you.

Instant Quote

Our Quote and Book tool will provide you with an instant price for your parcel delivery with no hidden extra charges, the price shown on screen is exactly what you pay (unless optional insurance is purchased).

Large Selection

We offer Express and Road delivery services from DHL, which will all collect directly from you. The courier services from UPS have the extra benefit of you being able to leave your parcels at their drop off shops.

Live Tracking

Tracking information for all of our parcel delivery services are updated whenever there is a noteworthy event. Email and SMS notifications may also be sent to the sender and/or the recipient, service dependant.

Expensive Items

Specifically for expensive items, we can provide enhanced goods in transit insurance up to £20,000.00 for just 2.00% of the declared value. £50.00 Insurance is provided as standard.

Talk to Us Directly

Should the need arise, we can be contacted via telephone, email or live chat. There are no intermediaries or convoluted call queuing systems involved, you get to speak to our customer service ageents immediately.

Our Great Courier Partners

APC Logo
DHL Express Logo
DPD Logo
DHL Economy Logo
FedEx Logo
UPS Express Logo
ParcelForce Logo
UPS Specialist Logo

Frequently Asked Questions

Q. How do I arrange for collection of lost items?
A. Simply enter your details in the quote tool above. When entering the collection address details, you will need to quote a reference number that the driver can quote on collection.

Q. How quickly can you collect my missing item?
A. We can collect on the same day, if booked by 12:00 (UK Time).

Q. Do you offer next day delivery of lost luggage?
A. We deliver next working day, throughout the UK and most of Europe.

Q. Do you offer International delivery of lost items?
A. We deliver to over 220 Countries and provide all Customs paperwork for the safe return of your valuable items.

Q. Can you collect from a train station?
A. We can collect from Train stations, airports, Hotels, bus stations, restaurants, theaters and cinemas, pretty much anywhere.

Q. Can Hotels send your lost items?
A. Most Hotels will be happy to assist in the return of any lost items, although you will probably have to arrange the carrier yourself. We can arrange the collection of lost items from over 220 Countries.

Q. Can I arrange a lost and found delivery from a theatre?
A. We can collect from a theatre, cinema, concert venue, or virtually any other location. All that is required is a contact name at the time of booking and to ensure that the item is packed and ready for collection.

Q. Can I track my lost property shipment?
A. All of our services are fully tracked and signed for and offer door to door collection and delivery.