When you send a mobile phone or tablet, there are a few things to consider.
Mobile phones and tablets, containing lithium ion batteries - each package may not contain more than 2 batteries which must be contained within the electronic device. No more than 2 packages per consignment are allowed. If you have more than this, they must be booked as separate consignments. We cannot carry Samsung Galaxy Note7 or Samsung Note 7 devices.
When preparing them for shipping, where possible, use the original manufacturers packaging.
Even with the manufacturers packaging being used, we would recommend enclosing them within an additional cardboard box, with the device wrapped in 2-3 layers of bubble wrap and placed inside the box. You can find a suitable box at most supermarkets for free. Shake the box to ensure that the device cannot move around during transit. If there is any movement, fill any gaps with additional packaging materials.
Once the packing is complete, seal the box with parcel tape, paying particular attention to the seams and edges and applying the tape in 2 directions. Once completed, print off and attach your parcel label to the box.
If returning your device under warranty or for repair, outside of the European Union, you will need to complete a commercial invoice for Customs clearance. We will provide all Customs paperwork, free of charge.
When you require a reputable, reliable and cheap courier for mobile devices, then look no further than Overland Express, visit our send mobile device by courier page to get a cheap quote now.
Should you have any further questions, please do not hesitate to contact one of the Overland Express customer services team on +44 (0) 20 8977 2777 or Email us at firstname.lastname@example.org
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Middlesex • TW2 5RF
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