It is not possible to send any consignment that contains the following items with Overland Express (apart from where stated otherwise, for example, our specialist services).
Alcohol – to outside the EU (sending alcohol within the UK and Europe is permitted using our liquid service). Shipments containing alcohol to destinations outside the EU may be subject to local restrictions.
All Samsung Galaxy Note7 and Samsung Note7 devices.
Antiques, works of art and fine art with an individual value in excess of £3,000.
Any item that is not boxed.
Bullion (of any precious metal).
Cash (legal tender - bank notes, currency notes, coins, crypto currency) and travellers' cheques.
Clinical and / or biological samples (including but not limited to bodily fluids and tissue samples).
Complete original (including air guns/air soft) and imitation firearms and firearm parts (including rifle butts, trigger mechanisms, screws / bolts etc which are manufactured for the sole purpose of creating a functional firearm), ammunition, explosives / explosive devices.
Dangerous / hazardous goods including but not limited to aerosols, flammable substances, dry ice, biological substances, UN classified dangerous goods and any goods specified as such under International Air Transport Association regulations (“IATA”), the Agreement on Dangerous Goods by Road ("ADR") or International Maritime Dangerous Goods ("IMDG") regulations.
Perfume and aftershaves may be sent in limited quantities by road to the UK and Europe, please visit our perfume page for this service.
Human remains or ashes.
Hunting (animal) trophies, animal parts such as ivory and sharks' fin, animal remains or ashes, or animal by-products and derived products not intended for human consumption, prohibited for movement by the CITES Convention and/or local law.
Illegal goods, such as counterfeit goods and narcotics.
Jewellery, costume jewellery, watches and objects constructed of precious metal and/or stones with a value in excess of £3,000 per waybill.
Laptop computers – No more than 2 laptop computers per package. Each package may not contain more than 1 lithium-ion battery per laptop which must be contained within the laptop. No more than two packages per consignment. The shipment must not exceed £3,000 per waybill.
All lithium metal batteries. Lithium metal batteries are generally non-rechargeable and contain metallic lithium.
Loose lithium-ion batteries. Lithium-ion batteries do not contain metallic lithium and are rechargeable. These include power banks, USB chargers etc.
Small electronic items, including mobile phones, containing lithium-ion batteries – each package may not contain more than 2 batteries which must be contained within the electronic device. No more than 2 packages per consignment.
Live animals (including but not limited to mammals, reptiles, fish, invertebrates, amphibians, birds, insects, larvae and pupae).
Loose precious and semi-precious stones (cut or un-cut, polished or un-polished).
Paint may be sent in limited quantities by road to the UK and Europe, please visit our paint page for this service.
Pornography (whether in printed, film or digital format).
Tobacco, loose leaf tobacco products and pre-rolled cigarettes.
Used car parts and engines – only acceptable if all steps have been taken to nullify hazardous residues.
Weapons of any description.
Should you have any further questions, please do not hesitate to contact one of the Overland Express customer services team on +44 (0) 20 8977 2777 or Email us at email@example.com