Did you know that over 50% of all items shipped by courier in the United Kingdom contain items of clothing or accessories?
Overland Express have been providing services to allow our customers to ship clothes and related items since our inception in 1992.
A cardboard box must be used for the outer packaging due to COVID-19 handling restrictions.
We only use big brand couriers such as APC, DHL, Parcel Force and UPS to send clothing. We avoid using the so-called low-cost couriers to ship clothing, as the saying goes, you get what you pay for!
All clothing shipping services offered by Overland Express are fully tracked from collection to delivery, with a signature required by the recipient, furthermore, when you send clothing with is, it's automatically insured up to £50.00 free of charge with an option available to insure your clothing delivery up to £20,000.00 (exclusions apply).
Our enhanced insurance option for shipping clothing is clear and transparent, with a fixed rate of just 2.00% of the items value (subject to a £10.00 minimum charge).
Since the introduction of the popular clothing reselling sites such as Vinted® and Depop®, we have noticed a significant increase in the amount of retro and sought after clothing being sent through our courier services due to the enhanced insurance that we provide.
In order to use our services to send clothing items that you have sold on Vinted®, you will need to specify 'Custom Shipping' before listing the item(s) for sale. Likewise, for Depop® you will need to specify the shipping cost before you list the item for sale.
We recommend that after taking photographs of the items that you wish to sell on Vinted® or Depop®, you package the item, weigh and size it, then get a quote from our website so that you can list the items knowing exactly how much shipping and insurance will cost. Don't forget that VAT is added to the shipping and insurance costs for items of clothing sent within the UK, there is no VAT to pay on the shipping or insurance costs outside of the UK.
However, when sending items overseas, the receiver may be liable to pay local taxes and/or import duty - it is worth mentioning this to the buyer before shipping the clothing items as they may refuse to accept the delivery.
Ensure that you check local customs restrictions in the destination country to avoid sending clothing etc. that may have prohibited logos or slogans.
Our shipping service can also be used to send clothing and accessories that you have bought or sold on other platforms such as Facebook Marketplace® or eBay®.
In this highly competitive market, we strive to keep our costs down by not embarking on expensive advertising campaigns, which in turn allows us to offer the lowest parcel delivery costs to you.
Our Quote and Book tool will provide you with an instant price for your parcel delivery with no hidden extra charges, the price shown on screen is exactly what you pay (unless optional insurance is purchased).
We offer Express and Road delivery services from DHL, which will all collect directly from you. The courier services from UPS have the extra benefit of you being able to leave your parcels at their drop off shops.
Tracking information for all of our parcel delivery services are updated whenever there is a noteworthy event. Email and SMS notifications may also be sent to the sender and/or the recipient, service dependant.
Specifically for expensive items, we can provide enhanced goods in transit insurance up to £20,000.00 for just 2.00% of the declared value. £50.00 Insurance is provided as standard.
Should the need arise, we can be contacted via telephone, email or live chat. There are no intermediaries or convoluted call queuing systems involved, you get to speak to our customer service ageents immediately.