Did you know that over 50% of all items shipped by courier in the United Kingdom contain items of clothing or accessories?
Overland Express have been providing services to allow our customers to ship clothes and related items since our inception in 1992.
A cardboard box must be used for the outer packaging due to COVID-19 handling restrictions.
We only use big brand couriers such as APC, DHL, Parcel Force and UPS to send clothing. We avoid using the so-called low-cost couriers to ship clothing, as the saying goes, you get what you pay for!
All clothing shipping services offered by Overland Express are fully tracked from collection to delivery, with a signature required by the recipient, furthermore, when you send clothing with is, it's automatically insured up to £50.00 free of charge with an option available to insure your clothing delivery up to £20,000.00 (exclusions apply).
Our enhanced insurance option for shipping clothing is clear and transparent, with a fixed rate of just 2.00% of the items value (subject to a £10.00 minimum charge).
Since the introduction of the popular clothing reselling sites such as Vinted® and Depop®, we have noticed a significant increase in the amount of retro and sought after clothing being sent through our courier services due to the enhanced insurance that we provide.
In order to use our services to send clothing items that you have sold on Vinted®, you will need to specify 'Custom Shipping' before listing the item(s) for sale. Likewise, for Depop® you will need to specify the shipping cost before you list the item for sale.
We recommend that after taking photographs of the items that you wish to sell on Vinted® or Depop®, you package the item, weigh and size it, then get a quote from our website so that you can list the items knowing exactly how much shipping and insurance will cost. Don't forget that VAT is added to the shipping and insurance costs for items of clothing sent within the UK, there is no VAT to pay on the shipping or insurance costs outside of the UK.
However, when sending items overseas, the receiver may be liable to pay local taxes and/or import duty - it is worth mentioning this to the buyer before shipping the clothing items as they may refuse to accept the delivery.
Ensure that you check local customs restrictions in the destination country to avoid sending clothing etc. that may have prohibited logos or slogans.
Our shipping service can also be used to send clothing and accessories that you have bought or sold on other platforms such as Facebook Marketplace® or eBay®.
Don't just take our word for it, see what other people are saying about us on Trustpilot.
I send my work worldwide on a regular basis and I now use Overland Express for all my shipping. It is great to get such a personal service, they are always quick to answer emails and you even get to talk to a real person on the phone, who knows what they are doing. It is also good to know the insurance they offer really works as the insurance offered by most of the big companies have so many restrictions and exemptions. I have used Overland Express many times and I am very happy with their service and would recommend them to anyone.
I have used Overland Express for 2 years now. I use them to ship bass guitars which are a very large item and have found that they offer the best prices and a good choice of options.
But you only find out how good a company is when things go wrong. Recently there was an issue with a return to a shop, they had the item but due to a mix up within the shop the parcel was never booked in.
I would like to thank the guys at OE for the work you guys put in to help resolve this issue. With some shippers you can`t even speak to a real person never mind get someone to help you with a problem so having someone who you can e mail or speak to on the phone, helped resolve the issue with the shop.
Needed to send my late husband's guitar plus accessories to a family member.
I've never used a carrier other than Royal Mail before and was a bit nervous. (The parcel was too large for Royal Mail and I'd been warned against using a certain other carrier.)
The Overland Express website gave very helpful advice on how to prepare the guitar and protect it for transit.
I found the firm's customer service to be excellent. I was worried because online tracking informed me that only one parcel had been delivered. I phoned and got an answer straight away. Tom (I think) checked online for me and was very reassuring.
The second parcel was indeed delivered later in the day.
We are able to offer lower process than the courier providers themselves due to our bulk buying power, further to that these providers don't want to have the hassle of dealing with individuals - That's how we can offer significantly lower prices.
We've tried to make it as easy as possible to book a parcel delivery with Overland Express by keeping the number of pages down to an absolute minimum that you are required to click-through to complete the parcel delivery booking.
We are sorry to disappoint, but you will not find any budget parcel delivery services here. However, the premium highly rated services from the likes of DHL and UPS can be found here that have prices very close to the budget services that we always avoid.
Use the tracking reference number that we provide at the time of booking to ascertain the whereabouts of your parcel at any given time, from collection to delivery, major updates are always shown on our courier partners tracking pages.
We have secured specialist insurance cover for most items (glass, perfume, paint and liquids etc. excluded) up to the value of £20,000.00 which can be purchased for just 2.00% of the items stated value.
Use the live chat function on our web-site if you need to quickly speak with one of our customer support team, it's a direct communication channel which does not use artificial intelligence to attempt to dissuade you from talking to us.