At Overland Express, We have been shipping network appliances and associated equipment for over 30 years, from legacy 33Kbps modems to the latest, state of the art 100Gb switches.
Needless to say, modern network equipment can cost as much as a decent second-hand car, which is why we have negotiated shipping insurance for your network devices to ensure that they are fully insured whilst in transit.
A cardboard box must be used for the outer packaging due to COVID-19 handling restrictions.
Insurance costs just 2.00% of the declared value of the item, subject to a £10.00 minimum charge to cover the policy administration fee. We can insure your network switches, routers and firewalls up to a maximum of £20,000.00, which broadly speaking, will cover the vast majority of these network devices whilst being shipped.
Whether you are shipping an old router back to your ISP, or sending a new Netgear Nighthawk router to a customer, it should ideally be packaged prior to shipping in its original box - ensuring that it is secure and cannot freely move around, this box should then be wrapped in bubble wrap (or similar material) before being placed into a larger double walled cardboard box for extra protection.
When fully packaged, if the box is shaken, there should be no movement from within.
If taking out our enhanced router shipping insurance, our insurer has stipulated that there should be no markings on the outer box that indicate what may be inside, the box should be plain and any logos etc. should be covered up.
The parcel label should be applied to the outer box, ensuring that any addresses or barcodes are not covered up. We also suggest placing a second copy of the parcel label within the outer box as this will allow the sender and receiver to be identified, should the outer label become detached.
Before shipping your network switch, remove, and place any SFP modules into an anti-static bag.
The switch should be placed into the original manufactures box, or a similar box that is sufficient to provide adequate protection to the device. Any accessories should also be securely placed within this box ensuring that they are not loose, and will cause scratches or collision damage whilst in transit.
The boxed switch should be wrapped in a few layers of bubble wrap, foam or polystyrene chips and subsequently placed into a larger double walled box. If shaken, there should be no movement of the contents of either box.
Before sealing this outer box, we suggest that a copy of the parcel label is placed in to this box for the circumstances where the original parcel label may become defaced or detached.
Finally attach the parcel label to outer box of the switch that you are shipping.
If you intend to insure your switch, nothing should appear on the outer box that may indicate the contents of the package - cover up any brand names or logos that appear on this box.
Essentially, the same packaging guidelines apply to shipping firewalls by courier as for shipping switches.
However, if the firewall device that you intend to ship resembles a server, you should use our server shipping page instead.
Before shipping any network devices, if used, don't forget to factory reset these devices to purge any sensitive data or settings that may be present on them.
International Shipping of Network Devices
As with all of these examples, if you are shipping your network appliance overseas, please ensure that an export licence is not required. You should contact the manufacturer of the equipment to obtain this information.
Overland Express will provide you with a document that you must print out, and sign all three pages. This document must then be placed into an unsealed envelope and affixed to one of the boxes that you are sending overseas
Don't just take our word for it, see what other people are saying about us on Trustpilot.
I send my work worldwide on a regular basis and I now use Overland Express for all my shipping. It is great to get such a personal service, they are always quick to answer emails and you even get to talk to a real person on the phone, who knows what they are doing. It is also good to know the insurance they offer really works as the insurance offered by most of the big companies have so many restrictions and exemptions. I have used Overland Express many times and I am very happy with their service and would recommend them to anyone.
I have used Overland Express for 2 years now. I use them to ship bass guitars which are a very large item and have found that they offer the best prices and a good choice of options.
But you only find out how good a company is when things go wrong. Recently there was an issue with a return to a shop, they had the item but due to a mix up within the shop the parcel was never booked in.
I would like to thank the guys at OE for the work you guys put in to help resolve this issue. With some shippers you can`t even speak to a real person never mind get someone to help you with a problem so having someone who you can e mail or speak to on the phone, helped resolve the issue with the shop.
Needed to send my late husband's guitar plus accessories to a family member.
I've never used a carrier other than Royal Mail before and was a bit nervous. (The parcel was too large for Royal Mail and I'd been warned against using a certain other carrier.)
The Overland Express website gave very helpful advice on how to prepare the guitar and protect it for transit.
I found the firm's customer service to be excellent. I was worried because online tracking informed me that only one parcel had been delivered. I phoned and got an answer straight away. Tom (I think) checked online for me and was very reassuring.
The second parcel was indeed delivered later in the day.
We are able to offer lower process than the courier providers themselves due to our bulk buying power, further to that these providers don't want to have the hassle of dealing with individuals - That's how we can offer significantly lower prices.
We've tried to make it as easy as possible to book a parcel delivery with Overland Express by keeping the number of pages down to an absolute minimum that you are required to click-through to complete the parcel delivery booking.
We are sorry to disappoint, but you will not find any budget parcel delivery services here. However, the premium highly rated services from the likes of DHL and UPS can be found here that have prices very close to the budget services that we always avoid.
Use the tracking reference number that we provide at the time of booking to ascertain the whereabouts of your parcel at any given time, from collection to delivery, major updates are always shown on our courier partners tracking pages.
We have secured specialist insurance cover for most items (glass, perfume, paint and liquids etc. excluded) up to the value of £20,000.00 which can be purchased for just 2.00% of the items stated value.
Use the live chat function on our web-site if you need to quickly speak with one of our customer support team, it's a direct communication channel which does not use artificial intelligence to attempt to dissuade you from talking to us.