At Overland Express, We have been shipping network appliances and associated equipment for over 30 years, from legacy 33Kbps modems to the latest, state of the art 100Gb switches.
Needless to say, modern network equipment can cost as much as a decent second-hand car, which is why we have negotiated shipping insurance for your network devices to ensure that they are fully insured whilst in transit.
A cardboard box must be used for the outer packaging due to COVID-19 handling restrictions.
Insurance costs just 2.00% of the declared value of the item, subject to a £10.00 minimum charge to cover the policy administration fee. We can insure your network switches, routers and firewalls up to a maximum of £20,000.00, which broadly speaking, will cover the vast majority of these network devices whilst being shipped.
Routers
Whether you are shipping an old router back to your ISP, or sending a new Netgear Nighthawk router to a customer, it should ideally be packaged prior to shipping in its original box - ensuring that it is secure and cannot freely move around, this box should then be wrapped in bubble wrap (or similar material) before being placed into a larger double walled cardboard box for extra protection.
When fully packaged, if the box is shaken, there should be no movement from within.
If taking out our enhanced router shipping insurance, our insurer has stipulated that there should be no markings on the outer box that indicate what may be inside, the box should be plain and any logos etc. should be covered up.
The parcel label should be applied to the outer box, ensuring that any addresses or barcodes are not covered up. We also suggest placing a second copy of the parcel label within the outer box as this will allow the sender and receiver to be identified, should the outer label become detached.
Switches
Before shipping your network switch, remove, and place any SFP modules into an anti-static bag.
The switch should be placed into the original manufactures box, or a similar box that is sufficient to provide adequate protection to the device. Any accessories should also be securely placed within this box ensuring that they are not loose, and will cause scratches or collision damage whilst in transit.
The boxed switch should be wrapped in a few layers of bubble wrap, foam or polystyrene chips and subsequently placed into a larger double walled box. If shaken, there should be no movement of the contents of either box.
Before sealing this outer box, we suggest that a copy of the parcel label is placed in to this box for the circumstances where the original parcel label may become defaced or detached.
Finally attach the parcel label to outer box of the switch that you are shipping.
If you intend to insure your switch, nothing should appear on the outer box that may indicate the contents of the package - cover up any brand names or logos that appear on this box.
Firewalls
Essentially, the same packaging guidelines apply to shipping firewalls by courier as for shipping switches.
However, if the firewall device that you intend to ship resembles a server, you should use our server shipping page instead.
Security
Before shipping any network devices, if used, don't forget to factory reset these devices to purge any sensitive data or settings that may be present on them.
International Shipping of Network Devices
As with all of these examples, if you are shipping your network appliance overseas, please ensure that an export licence is not required. You should contact the manufacturer of the equipment to obtain this information.
Overland Express will provide you with a document that you must print out, and sign all three pages. This document must then be placed into an unsealed envelope and affixed to one of the boxes that you are sending overseas
That's correct, we won't be beaten on price for the like-for-like service on offer. We recommend that you read the small print of our competitors, as some offer inferior services that are dressed up as premium services.
It should take no longer than five minutes to complete an entire parcel delivery booking through our online system, with just three pages to visit until the checkout is reached. Simple and efficient with no upselling.
Our UPS and Parcel Force courier services both allow parcels to be collected from an address of your choice, up to 7 days in advance. Not going to be in? No problem, just leave your parcel at your local Post Office branch or UPS shop.
All parcel delivery services offered by Overland Express are provided with free tracking services, you can use our website or our courier partner's site to obtain up to date information as to the whereabouts of your parcel.
Parcels that contain Paint and liquid based products can be notoriously difficult to ship due to the nature of them, we have several specialist services that can be used to ship these items in limited quantities by road.
Our United Kingdom based customer support team can be contacted (during working hours) by either telephone, email or live chat which can be found on this web-site. We are one of the only courier companies to offer telephone support.