At Overland Express, We have been shipping network appliances and associated equipment for over 30 years, from legacy 33Kbps modems to the latest, state of the art 100Gb switches.
Needless to say, modern network equipment can cost as much as a decent second-hand car, which is why we have negotiated shipping insurance for your network devices to ensure that they are fully insured whilst in transit.
A cardboard box must be used for the outer packaging due to COVID-19 handling restrictions.
Insurance costs just 2.00% of the declared value of the item, subject to a £10.00 minimum charge to cover the policy administration fee. We can insure your network switches, routers and firewalls up to a maximum of £20,000.00, which broadly speaking, will cover the vast majority of these network devices whilst being shipped.
Routers
Whether you are shipping an old router back to your ISP, or sending a new Netgear Nighthawk router to a customer, it should ideally be packaged prior to shipping in its original box - ensuring that it is secure and cannot freely move around, this box should then be wrapped in bubble wrap (or similar material) before being placed into a larger double walled cardboard box for extra protection.
When fully packaged, if the box is shaken, there should be no movement from within.
If taking out our enhanced router shipping insurance, our insurer has stipulated that there should be no markings on the outer box that indicate what may be inside, the box should be plain and any logos etc. should be covered up.
The parcel label should be applied to the outer box, ensuring that any addresses or barcodes are not covered up. We also suggest placing a second copy of the parcel label within the outer box as this will allow the sender and receiver to be identified, should the outer label become detached.
Switches
Before shipping your network switch, remove, and place any SFP modules into an anti-static bag.
The switch should be placed into the original manufactures box, or a similar box that is sufficient to provide adequate protection to the device. Any accessories should also be securely placed within this box ensuring that they are not loose, and will cause scratches or collision damage whilst in transit.
The boxed switch should be wrapped in a few layers of bubble wrap, foam or polystyrene chips and subsequently placed into a larger double walled box. If shaken, there should be no movement of the contents of either box.
Before sealing this outer box, we suggest that a copy of the parcel label is placed in to this box for the circumstances where the original parcel label may become defaced or detached.
Finally attach the parcel label to outer box of the switch that you are shipping.
If you intend to insure your switch, nothing should appear on the outer box that may indicate the contents of the package - cover up any brand names or logos that appear on this box.
Firewalls
Essentially, the same packaging guidelines apply to shipping firewalls by courier as for shipping switches.
However, if the firewall device that you intend to ship resembles a server, you should use our server shipping page instead.
Security
Before shipping any network devices, if used, don't forget to factory reset these devices to purge any sensitive data or settings that may be present on them.
International Shipping of Network Devices
As with all of these examples, if you are shipping your network appliance overseas, please ensure that an export licence is not required. You should contact the manufacturer of the equipment to obtain this information.
Overland Express will provide you with a document that you must print out, and sign all three pages. This document must then be placed into an unsealed envelope and affixed to one of the boxes that you are sending overseas
Don't just take our word for it, see what other people are saying about us on Trustpilot.
Feline Guitars have been using this small company for a number of years and always had great service and competitive pricing. We had previously used UPS directly till it got to be hard work to communicate with them. The personal attention and help that you can get in an industry that is increasingly automated and hands-off is a welcome thing to have.
Jonathan Law
Southwell Guitars have been using Overland Express for some years now for sending our guitars worldwide. Most major courier companies do not insure musical instruments but Overland Express have an insurance service that specialise in musical instrument insurance, giving my customers and me peace of mind. I also like that Stuart and Tim are always easy to contact if there are any questions or If I need any help. This was especially helpful after the chaos created by Brexit and the Covid pandemic. Overland Express are my first choice when I am sending guitars, something I do on a regular basis and recommend them to anyone.
Southwell Guitars
Gary Southwell
I've been using Overland Express now for a number of years. As I send a good number of both electric and acoustic guitars every year, I wanted to find a company that offered reasonable shipping and insurance rates that guaranteed to cover guitars against loss or damage to their true value. Step forward Stuart and Overland Express. They offer top couriers and reasonable insurance costs to send guitars worldwide. In all the time I've used them I've never once had an issue. Service is quick, reliable and it is a real bonus you are able to contact someone quickly who will deal with issues should any arise. Highly recommended.
Loxley Custom Guitars
Matt Loxley
Get a parcel delivery quote from us, then visit our competitors and obtain a quotation from them for a like-for-like service, we guarantee that we will be cheaper and you will be back here to complete the booking!
The process of booking a parcel delivery on this web-site could not be any easier, after submitting a few basic details, the quote will be instantly provided, you are then only two pages away from completion.
The majority of our international and domestic express parcel services will deliver from the very next working day. Usually ordering before 1100AM (UK) will allow the parcel to be collected from you the very same day.
Shipping updates can be provided multiple ways. SMS text messages will be sent to both sender's and recipient's (if requested), Likewise for email. The status and location of the parcel can be viewed online by using the tracking number.
We can offer delivery of expensive items such as watches, jewellery and collectables. What's more, we can also insure these items against loss, theft or in-transit damage for up to £20,000.00 (exclusions apply).
That's correct, we have a UK based call centre. We don't sub-contract out our customer support team to an overseas call centre, we keep everything in-house. Our team will take your calls and answer emails during working hours.